Every once in a while, Hashem throws you an undeserved treat.
This past Friday afternoon, I did a bit of shopping online. I picked the standard shipping option, and looked forward to receiving my new long-sleeve t-shirts (in very pretty colours) just in time for Rosh Hashana. Well, this morning, at 10 AM, my doorbell rang and the happy UPS man delivered the said t-shirts into my delighted little hands (why can't the USPS guys be so happy?).
Prior to placing the order, I had contacted Customer Service by phone to ask a few questions, and the phone CSR told me I qualified for $5 off the shipping charges. Since the shipping labels didn't have pricing details, I decided to call the company to see what my credit card had been charged. The CSR I spoke to informed me that not only had I not received the reduced shipping, but that I should have received additional savings on each item. (I still don't know how I qualified for reduced pricing, but hey, I'll take it!) The end result is that I got a refund of $8 on my order.
Now when your Monday morning starts like that... :)